Returns and Exchanges

 

 

We want you to be 100% satisfied with how you look and feel in your clothing.  Please read carefully to see how to return or exchange your order.

1. All items must be tagged and not worn, altered nor washed
2. The order must be postmarked for return within 7 days of receipt and include the original receipt
3. If return is approved you will be fully refunded minus the original cost of shipping & handling
4. Your return will be processed within 2 weeks of receipt of the items 
5. The refund will be applied to the original form of payment
6. Please email the shop to start your return/exchange process.  You will receive a return authorization form to print out and include in your return parcel. 

Email: 9newyorkshop@gmail.com